Privacy Policy

Last updated: September 17, 2025

1. Introduction

Welcome to LVRXchange ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our real estate exchange platform services.

2. Information We Collect

2.1 Information You Provide to Us

  • Account information (name, email address, password)
  • Profile information (professional background, investment preferences)
  • Listing information (property details, financial data, investment criteria)
  • Communication data (messages, inquiries, support requests)
  • Payment information (processed securely through third-party providers)

2.2 Information Automatically Collected

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location data (general geographic location based on IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our platform services
  • Create and manage your account
  • Process and facilitate real estate transactions and matches
  • Generate AI-powered match recommendations
  • Communicate with you about our services
  • Provide customer support and respond to inquiries
  • Improve our platform and develop new features
  • Comply with legal obligations and enforce our terms
  • Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

4.1 With Other Users

When you create listings or engage with matches, certain information (such as listing details and professional background) may be shared with other platform users to facilitate connections and transactions.

4.2 With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

  • Cloud hosting and data storage providers
  • Payment processing services
  • Analytics and monitoring services
  • Customer support tools
  • AI and machine learning services

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, court orders, or legal processes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to processing of your information
  • Data portability
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though this may affect certain platform functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@lvrxchange.com
Address: [Your Business Address]
Phone: [Your Contact Number]